訂購需知丨Ordering Information

落單前請細閱訂購須知

  • 屋子的蛋糕屬全人手製作，可根據網上提供的日子預訂。
  • 為免影響外觀和味道，不能改變預設的款式，食物敏感的要求除外。
  • 生日牌只限英文， 25個英文字母內。
  • 客人提取蛋糕時並確定收貨後，本店將不負責蛋糕運送途中任何損毁，請小心運送途中蛋糕及蛋糕裝飾有可能變質。


蛋糕保存方法

  • 請盡快把蛋糕食用完畢或盡快密封並冷藏於攝氏0-4度以防變質。
  • 放置室溫請勿超過1小時以上。
  • 蛋糕建議即日食用，亦可於取貨日起冷藏保存2天。


惡劣天氣安排

  • 當天文台發出黑色暴雨警告或八號烈風或暴風訊號，取貨服務將會暫停。我們的客服職員會聯絡受影響客戶另約自取日。客人可更改取貨期於原訂日子的7個工作天內。
  • 恕我們不接受因惡劣天氣而取消訂單或退款，懇請見諒。


Please read the order instructions carefully before placing an order

  • Uchi’s cakes are all hand made and can order according to the date provided in website.
  • In order not to affect the appearance and taste of our cakes, cake’s presentation cannot be changed, except for food sensitivities customers
  • Birthday tag is only in English, within 25 English letters.
  • When customers complete cake pick up in store, we will not responsible for any damage to the cake during delivery. Please be caution that the cake may deteriorate during delivery.


Cake preservation method

  • Preferably sealed and stored at 0-4°C up to 2 days from pickup date.
  • Consume as soon as possilbe to avoid deterioration
  • Do not place at room temperature for more than 1 hour.


Bad Weather Arrangements

  • When Typhoon Signal 8 or Black Rainstorm Warning are hosted, pickup service will be suspended. Our customer service team will contact affected customers to arrange another pickup date. Customers can arrange another pickup date within 7 working days.
  • We apologise we do not accept cancellations or refunds due to bad weather.